YOKATV is Proud to Empower Families to Enjoy Entertainment Without Barriers.

  • 60+ Countries

    Available in over 60 countries

  • 10+ Years

    Over 10 years of innovation in OTT industry

  • 100,000+ Users

    Over 100,000 global users

  • 150,000+ Sold

    Over 150,000 products sold worldwide

FAQs

Frequently Asked Questions About YOKATV

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Product Related Questions

1. What is the default password? How do I set or change the password?

The the default password for YOKATV Android TV Box and Android Projector is "0000".

Go to Settings → Change Password.
Enter the default password: "0000" when prompted.
Follow the instructions to set a new password on your TV Box or Projector.
2. How to connect the YOKATV Remote via Bluetooth?

Method 1: In the remote control pairing interface, simultaneously press and hold the "OK" button and the "Vol-" button on the remote control until the indicator light flashes. Wait for automatic pairing.

Method 2: In the system settings, search for Bluetooth devices to pair the remote control. Go to Settings > Bluetooth > Pair new device > OK. Simultaneously press and hold the "OK" button and the "Vol-" button on the remote control until the indicator light flashes. When YPJ01 or YPJ01H appears in the Bluetooth list, click on the remote control name to pair it.
3. Does YOKATV support both Android and Linux operating systems?

YOKATV runs on Android 11 and Android 14 but offers a unique theme that mimics the look and feel of a Linux-based system. This design provides users with a more flexible and familiar experience. YOKATV is the first Android TV box to offer this kind of interface, combining Android’s performance with a Linux-style UI for added convenience.
4. Why doesn’t the interface enter YOKATV Online 2 after booting?

This issue may occur because the YOKATV Online 2 app is updating in the background. During the update process, the system may temporarily prevent access. Please wait 1–3 minutes for the update to complete, then try entering the app again.
5. Why do certain programs have no subtitles or EPG function?

This is usually due to a server-side issue related to your account location or because the specific channel does not support subtitles or EPG (Electronic Program Guide).
6. Why did my account suddenly disappear from the system?

Please contact your distributor to confirm that your account is still valid and log in manually. Also, check whether the application data has been cleared or restored. If the issue persists, reach out to YOKATV support for further assistance.
7. Does YOKATV really support 4K streaming?

Yes, YOKATV 4K Android streaming boxes support Ultra HD streaming and come equipped with HDR10+ for enhanced picture quality and vivid colors.
8. How do I log in to my streaming account on the YOKATV Online App?

YOKATV Online supports the following account types: Stalker Portal, Xtream Codes, and M3U.

Follow these steps to log in:

1. Go to the account management page:

Menu → Portals

2. Click the “+” icon and choose one of the following methods:

  • Quick Add:
  • Use your phone to scan the QR code or enter the provided web link and device code in a browser. Then fill in your account details on the webpage.
  • Manual Add:
  • Manually input your account information directly in the app.

(e.g., for Xtream Codes, enter the URL, username, and password.)

3. Save and confirm your settings to start streaming.
9. Why i can't place an order on the website?

YOKATV operates through a distributor program, so direct purchases are not available on our website. To get YOKATV products, please contact your local dealer or reach out to us at support@yokatv.com for assistance.
10. How can I connect the TV box to the remote control via Bluetooth?

Go to “Settings” on the home screen. Select "Remotes & Accessories" → "Add Accessory". Then long press and hold the “OK” and “Volume -“ buttons simultaneously. Once the remote is detected press the “OK” button to complete pairing.