Mobile Privacy Policy

Effective Date: September 10, 2026
Last Updated: October 13, 2026

WE VALUE YOUR PRIVACY AND WANT TO PROTECT IT.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO LEARN ABOUT THE INFORMATION THAT YOKATV COLLECTS FROM YOU AND HOW WE USE THAT INFORMATION.

By using the YOKATV Online+ application and related services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies specifically to the YOKATV Online+ application and related App services. It does not replace any separate privacy notice that may apply to the YOKATV website, online store, or other services.

1. Information Collection

We collect the following information to provide, maintain, secure, and improve our services:

Device Identifiers

We process an Apple-provided or application-generated device identifier for device recognition, account binding, authorization and service security.

Account Information

The App processes the server address, username and password you provide to connect to the streaming sources you configure.

Sign-In Information

When you choose Sign in with Apple or Google Sign-In, we process the name, email address, profile information and authentication credentials provided by that service to sign you in and maintain your account. Apple may provide a private relay email address if you choose Hide My Email. We do not receive your Apple or Google account password.

When you save changes to your profile, we process your chosen nickname and any profile photo you choose to upload.

TV Device Binding and Source Synchronization

When you bind a supported TV device, we process the account and device-binding information needed to synchronize app feature entitlements. If you separately choose to synchronize source settings, we process the source connection information needed for that function.

Device Information

We may collect device model, operating system version, language preference, and related technical information necessary to provide and support the application.

Region Information

We use your device’s region settings for service requests. Google Analytics and Firebase Performance may also derive approximate region from network information.

Crash and Performance Data

We may collect application crash logs, diagnostics, and performance information through Firebase Crashlytics and Firebase Performance to improve application stability and performance.

App Usage Data

We may process information about how you interact with the application, such as application events, feature usage, and basic usage statistics, for product improvement and service analytics.

Advertisements

Advertisements in the App promote YOKATV or our company’s own products or services, primarily our TV hardware. We process a device identifier and advertisement impression and click events to operate and measure these promotions.

2. Information Usage

We may use the information described above for the following purposes:

  • Device identifiers: account authentication, device recognition, device binding, authorization verification, fraud prevention, and service security.
  • Account information: authentication and connection to IPTV servers configured by you.
  • Sign-in information: account authentication and account management.
  • Device information: application compatibility, diagnostics, security, and service improvement.
  • Region information: service requests, analytics and performance reporting, depending on the service.
  • Crash and performance data: application stability, troubleshooting, and performance monitoring.
  • App usage data: statistical analysis, feature improvement, and product optimization.

YOKATV does not link device or account identifiers or advertisement impression and click data from this app with data from other companies’ apps or websites for targeted advertising or advertising measurement.

3. Data Transmission and Security

We use technical and organizational safeguards to protect personal information. The connection protocol for streaming sources you configure depends on the source provider and your configuration.

Firebase data transmission is encrypted in transit and is subject to Google’s applicable data protection terms. Providers of authentication, images, media information and user-selected streams receive the network information needed to handle requests to their services.

4. Third-Party Services

This app may integrate or use the following third-party services:

In the iOS app, accepting the launch privacy notice enables Firebase Analytics, Crashlytics and Performance collection.

Firebase Crashlytics — Google LLC

Used for crash reporting and application stability analysis. Depending on the service configuration, crash reports may include crash information, device information, and diagnostic data.

Firebase Analytics — Google LLC

Used for application usage analytics, feature measurement and product improvement, including app lifecycle and screen or session events.

Firebase Performance — Google LLC

Used for monitoring application performance and diagnosing technical issues.

Google Sign-In — Google LLC

Used only when Google Sign-In is enabled in the iOS application and selected by the user for account authentication.

Sign in with Apple — Apple

Used when you choose Apple sign-in to authenticate and maintain your app account.

TMDB

The App uses titles or media identifiers to request movie and series information from TMDB, and displays related images. YOKATV and image providers process the network information needed to handle these requests.

YouTube

The App loads thumbnails from YouTube and opens selected video links in the YouTube app or website. YouTube receives the network information needed to provide its services. Its Terms of Service and Google Privacy Policy apply.

For more information about Google’s services and applicable data protection terms, please refer to Google’s relevant privacy documentation.

5. Data Storage and Retention

Your account information and applicable device or account-binding information may be stored on our servers. We retain account and device-binding information for as long as necessary to provide the requested services, maintain account security, resolve disputes, enforce our agreements, or comply with legal obligations. IPTV server connection information is retained while necessary to provide the configuration and connection functionality requested by you, unless earlier deleted or no longer required.

Firebase Analytics, Crashlytics and Performance data are retained according to the applicable policies of those services and our service configuration.

YOKATV stores advertisement impression and click reports and login device reports. Account and device-binding records and Firebase data follow the retention arrangements described above.

6. Account Deletion and Data Deletion

You can delete your account through the application by using:

Profile → Delete Account

When you submit an account deletion request, we will delete or anonymize the account information and associated application data that we are not required to retain. Some limited information may remain temporarily in backups, security logs, fraud-prevention records, or other systems where retention is reasonably necessary for security, legal compliance, dispute resolution, or other legitimate obligations. Such information will be retained only for the period reasonably necessary for those purposes and will then be deleted or anonymized in accordance with applicable requirements.

You may also request access to, correction of, or deletion of your personal information by contacting: support@yokatv.com

7. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information;
  • Request correction of inaccurate information;
  • Request deletion of your personal information;
  • Request restriction of certain processing;
  • Object to certain processing where applicable;
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact support@yokatv.com. We may need to verify your request before processing it.

8. Children’s Privacy

This app is not directed at children under the age of 18, and we do not knowingly collect personal information from children under 18. Where applicable law provides a higher minimum age for consent to data processing, the higher age requirement will apply.

9. Data Sharing and Disclosure

We may disclose information to:

  • Service providers that help us operate, secure, maintain, analyze, or support the application;
  • Third-party authentication or infrastructure providers used to provide requested application functionality;
  • Authorities or other parties where disclosure is required by applicable law, legal process, or necessary to protect rights, safety, security, or prevent fraud.

We do not sell your personal information collected through the iOS application to third parties for their own direct marketing purposes.

10. International Data Transfers

Your information may be processed or stored in countries or regions outside the country where you are located, including jurisdictions where our service providers operate. Where required by applicable law, we will apply appropriate safeguards to international transfers of personal information.

11. Cookies and Website Technologies

This App-specific Privacy Policy does not describe cookies or marketing technologies used solely on the YOKATV website or online store. Those technologies, where applicable, are governed by the privacy notice applicable to the relevant website.

12. Changes to this Privacy Policy

YOKATV may revise this Privacy Policy from time to time.

When material changes are made, we will update the “Effective Date” and “Last Updated” shown at the beginning of this Privacy Policy. Where required by applicable law, we will provide additional notice or obtain consent.

13. Contact Us

For privacy-related inquiries, please contact:

support@yokatv.com

Company name: VIDEOBORS ELECTRONIC COMMERCE CO., LIMITED